All the important information to book your holiday in Carinthia

Check-in and check-out

Check-in: 4 PM (kindly let us know if you plan to arrive after 6 PM).

Check-out: 10 AM

Short stays up to 3 nights

A short stay surcharge of €50 per person and day applies for up to and including 3 nights.

Interim chalet cleaning

We are happy to clean the chalet during your stay. Just let us know what your preferences are.


Childcare, themed weeks and activity programme as well as trial climbing and other activities can be added, subject to availability.

Allergies and intolerances

We kindly request that you inform us of any allergies and intolerances so that we can make suitable arrangements for breakfast and any dinners you book.

Digital guest folder

Once you have booked, you will receive access to our digital guest folder so that you can acquire an initial impression of us and Lesachtal Valley in the comfort of your own home.

Dogs are welcome

We would be delighted to welcome your four-legged friend, but request that you inform us in advance. Please let us know during the booking process. We charge €20 per day (without food). You must take out dog liability insurance to cover any possible damage. Please understand that your four-legged friend cannot be allowed into the dining rooms in the main house or the wellness area.


Feel free to settle your chalet bill in advance or on site in cash, by debit or credit card (Visa).


When you make a reservation, a deposit of 50% of the holiday price must be transferred within 10 days.

Bank details

Raiffeisenbank Kötschach-Mauthen
AT86 3936 4000 0020 5088 
Account holder: Erwin Soukup

Cancellation conditions

The cancellation conditions of the Austrian Hotel Industry (AGBH2006) apply once a booking has been placed.

  • Up to 1 month before your arrival date – 40% of the total booking price

  • Up to 1 week before your arrival date – 70% of the total booking price
  • In the last week before your arrival date – 90% of the total booking price

We recommend that you take out travel cancellation insurance

Kindly take note that for organisational reasons, online bookings can only be placed for periods from Saturday to Saturday (7 nights). Alternative booking times and shorter stays – over the weekend, for instance – are possible. Please send us your enquiry.

Our chalet is a non-smoking chalet.