THE BOOKING INFORMATION
All the important information to book your holiday in Carinthia
Check-in and check-out
Check-in: 4 PM (kindly let us know if you plan to arrive after 6 PM).
Check-out: 10 AM
Short stays up to 3 nights
A short stay surcharge of €50 per person and day applies for up to and including 3 nights.
Interim chalet cleaning
We are happy to clean the chalet during your stay. Just let us know what your preferences are.
Childcare, themed weeks and activity programme as well as trial climbing and other activities can be added, subject to availability.
Allergies and intolerances
We kindly request that you inform us of any allergies and intolerances so that we can make suitable arrangements for breakfast and any dinners you book.
Digital guest folder
Once you have booked, you will receive access to our digital guest folder so that you can acquire an initial impression of us and Lesachtal Valley in the comfort of your own home.
Dogs are welcome
We would be delighted to welcome your four-legged friend, but request that you inform us in advance. Please let us know during the booking process. We charge €20 per day (without food). You must take out dog liability insurance to cover any possible damage. Please understand that your four-legged friend cannot be allowed into the dining rooms in the main house or the wellness area.
Feel free to settle your chalet bill in advance or on site in cash, by debit or credit card (Visa).
When you make a reservation, a deposit of 50% of the holiday price must be transferred within 10 days.
AT86 3936 4000 0020 5088
Account holder: Erwin Soukup
The cancellation conditions of the Austrian Hotel Industry (AGBH2006) apply once a booking has been placed.
Up to 1 month before your arrival date – 40% of the total booking price
- Up to 1 week before your arrival date – 70% of the total booking price
- In the last week before your arrival date – 90% of the total booking price
We recommend that you take out travel cancellation insurance
Kindly take note that for organisational reasons, online bookings can only be placed for periods from Saturday to Saturday (7 nights). Alternative booking times and shorter stays – over the weekend, for instance – are possible. Please send us your enquiry.